{"id":194,"date":"2018-05-30T14:52:34","date_gmt":"2018-05-30T14:52:34","guid":{"rendered":"https:\/\/shippingindoorcounty.com\/?page_id=194"},"modified":"2026-07-01T18:29:16","modified_gmt":"2026-07-01T18:29:16","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/shippingindoorcounty.com\/?page_id=194","title":{"rendered":"Frequently Asked Questions"},"content":{"rendered":"<ul>\n<li>\n<h6><strong>Why use us?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>We have four different carriers that we provide which allows us to give you the best option and most economical choice for your shipping needs. We also can ship freight with several different freight carriers.<\/p>\n<ul>\n<li>\n<h6><strong>Can I bring my Amazon Returns to you?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>Yes! <strong>But<\/strong> please note we can not scan the QR code. Follow these directions to make sure you complete it correctly.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"355\" data-permalink=\"https:\/\/shippingindoorcounty.com\/?attachment_id=355\" data-orig-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2020\/01\/shipit-amazon-cheat-sheet_LI.jpg?fit=2549%2C3300&amp;ssl=1\" data-orig-size=\"2549,3300\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"shipit amazon cheat sheet_LI\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2020\/01\/shipit-amazon-cheat-sheet_LI.jpg?fit=791%2C1024&amp;ssl=1\" class=\"aligncenter wp-image-355 size-large\" src=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2020\/01\/shipit-amazon-cheat-sheet_LI.jpg?resize=791%2C1024&#038;ssl=1\" alt=\"\" width=\"791\" height=\"1024\" srcset=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2020\/01\/shipit-amazon-cheat-sheet_LI.jpg?resize=791%2C1024&amp;ssl=1 791w, https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2020\/01\/shipit-amazon-cheat-sheet_LI.jpg?resize=232%2C300&amp;ssl=1 232w, https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2020\/01\/shipit-amazon-cheat-sheet_LI.jpg?resize=768%2C994&amp;ssl=1 768w, https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2020\/01\/shipit-amazon-cheat-sheet_LI.jpg?resize=1200%2C1554&amp;ssl=1 1200w, https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2020\/01\/shipit-amazon-cheat-sheet_LI.jpg?w=1680&amp;ssl=1 1680w, https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2020\/01\/shipit-amazon-cheat-sheet_LI.jpg?w=2520&amp;ssl=1 2520w\" sizes=\"auto, (max-width: 791px) 85vw, 791px\" \/><\/p>\n<ul>\n<li>\n<h6><strong>Can I bring my Direct TV\/ Spectrum\/ and\/or AT&amp;T equipment to drop off?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>All of these providers are going to tell you to go to <strong>The UPS Store<\/strong>, which we are\u00a0<strong>NOT<\/strong>, so we must have a pre-paid label to drop off your equipment here. For example if they provide you with any of the following call and request a pre-paid label:<\/p>\n<p>*They MUST provide you with one because you are over an hour away from the nearest UPS Store*.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"284\" data-permalink=\"https:\/\/shippingindoorcounty.com\/?attachment_id=284\" data-orig-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/att-2.jpg?fit=249%2C202&amp;ssl=1\" data-orig-size=\"249,202\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"att 2\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/att-2.jpg?fit=249%2C202&amp;ssl=1\" class=\"alignleft wp-image-284 size-thumbnail\" src=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/att-2.jpg?resize=150%2C150&#038;ssl=1\" alt=\"\" width=\"150\" height=\"150\" \/>\u00a0<img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"291\" data-permalink=\"https:\/\/shippingindoorcounty.com\/?attachment_id=291\" data-orig-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/ups.jpg?fit=999%2C562&amp;ssl=1\" data-orig-size=\"999,562\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"ups\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/ups.jpg?fit=840%2C473&amp;ssl=1\" class=\" wp-image-291 alignnone\" src=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/ups.jpg?resize=321%2C181&#038;ssl=1\" alt=\"\" width=\"321\" height=\"181\" srcset=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/ups.jpg?resize=300%2C169&amp;ssl=1 300w, https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/ups.jpg?resize=768%2C432&amp;ssl=1 768w, https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/ups.jpg?w=999&amp;ssl=1 999w\" sizes=\"auto, (max-width: 321px) 85vw, 321px\" \/> <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"292\" data-permalink=\"https:\/\/shippingindoorcounty.com\/?attachment_id=292\" data-orig-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/att-3.png?fit=353%2C607&amp;ssl=1\" data-orig-size=\"353,607\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"att 3\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/att-3.png?fit=353%2C607&amp;ssl=1\" class=\"wp-image-292 alignleft\" src=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/att-3.png?resize=126%2C217&#038;ssl=1\" alt=\"\" width=\"126\" height=\"217\" srcset=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/att-3.png?resize=174%2C300&amp;ssl=1 174w, https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2018\/12\/att-3.png?w=353&amp;ssl=1 353w\" sizes=\"auto, (max-width: 126px) 85vw, 126px\" \/><\/p>\n<ul>\n<li>\n<h6><strong>Do you accept Happy Returns?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>Sadly, no. We are unable to scan any sort of QR code. We are privately owned and only franchised companies are able to offer these services. Your options are to either take it to the Green Bay to a Happy Return location or contact the company you are returning to and ask for a pre-paid drop off label.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"624\" data-permalink=\"https:\/\/shippingindoorcounty.com\/?attachment_id=624\" data-orig-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2024\/07\/happy-returns-1.png?fit=1422%2C1422&amp;ssl=1\" data-orig-size=\"1422,1422\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"happy returns 1\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2024\/07\/happy-returns-1.png?fit=840%2C840&amp;ssl=1\" class=\"wp-image-624 alignleft\" src=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2024\/07\/happy-returns-1.png?resize=211%2C211&#038;ssl=1\" alt=\"\" width=\"211\" height=\"211\" \/> <img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"625\" data-permalink=\"https:\/\/shippingindoorcounty.com\/?attachment_id=625\" data-orig-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2024\/07\/happy-returns.png?fit=225%2C225&amp;ssl=1\" data-orig-size=\"225,225\" data-comments-opened=\"1\" data-image-meta=\"{&quot;aperture&quot;:&quot;0&quot;,&quot;credit&quot;:&quot;&quot;,&quot;camera&quot;:&quot;&quot;,&quot;caption&quot;:&quot;&quot;,&quot;created_timestamp&quot;:&quot;0&quot;,&quot;copyright&quot;:&quot;&quot;,&quot;focal_length&quot;:&quot;0&quot;,&quot;iso&quot;:&quot;0&quot;,&quot;shutter_speed&quot;:&quot;0&quot;,&quot;title&quot;:&quot;&quot;,&quot;orientation&quot;:&quot;0&quot;}\" data-image-title=\"happy returns\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2024\/07\/happy-returns.png?fit=225%2C225&amp;ssl=1\" class=\"wp-image-625 alignright\" src=\"https:\/\/i0.wp.com\/shippingindoorcounty.com\/wp-content\/uploads\/2024\/07\/happy-returns.png?resize=181%2C181&#038;ssl=1\" alt=\"\" width=\"181\" height=\"181\" \/><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><strong>Do you ship internationally?<\/strong><\/li>\n<\/ul>\n<p>Yes! We also are able ship overseas through a few different carriers. Shipping internationally is very expensive so please be aware to pack your items as compact as possible. Also be sure to have an itemized list of the items in your shipment for the customs form.<\/li>\n<li>\n<h6><strong>What is the largest size you can ship through ground services? (i.e. FedEx or UPS)<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>Any item up to 165 inches length and girth (total dimensions add up to 165 inches) and 150 lbs can be shipped.<\/p>\n<ul>\n<li>\n<h6><strong>What if I have something larger than can ship ground?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>We also offer freight services through multiple different carriers that we can match best for your needs.<\/p>\n<ul>\n<li>\n<h6><strong>Do you have boxes?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>We have over 100 different box sizes which we can customize and tailor to the item(s) you have.<\/p>\n<ul>\n<li>\n<h6><strong>What if there is not a box big enough for what I have?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>If the item you have is too big for a box we are also capable of crating. We hand build crates to ship too.<\/p>\n<ul>\n<li>\n<h6><strong>What if I use eBay or Craigslist to sell various items?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>We can give you a quote on shipping if you provide the dimensions, weight, and zip code.<\/p>\n<ul>\n<li>\n<h6><strong>Can I ship a package to your store?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>We do offer limited package reciving service but we ask that you notify us that a package is being sent so we can accept it properly and notify you. There is also a package reciving fee.<\/p>\n<ul>\n<li>\n<h6><strong>Can I ship wine or alcohol?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>No, unfortunately we can not. If you are up visiting Door County and want to ship the wine you are purchasing try to talk directly to the winery you are purchasing through.<\/p>\n<ul>\n<li>\n<h6><strong>Can I pack my frozen goods in dry ice to ship them?<\/strong><\/h6>\n<\/li>\n<\/ul>\n<p>No, dry ice is considered a hazardous good and is incapable of shipping.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Why use us? We have four different carriers that we provide which allows us to give you the best option and most economical choice for your shipping needs. We also can ship freight with several different freight carriers. Can I bring my Amazon Returns to you? Yes! But please note we can not scan the &hellip; <a href=\"https:\/\/shippingindoorcounty.com\/?page_id=194\" class=\"more-link\">Continue reading<span class=\"screen-reader-text\"> &#8220;Frequently Asked Questions&#8221;<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-194","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Frequently Asked Questions - Pack and Ship Plus<\/title>\n<meta name=\"description\" content=\"Not a pro shipper or have a couple questions? Here are some common questions we are happy to answer for you. Don&#039;t have the answer to your questions just feel free to call 920-746-9596.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/shippingindoorcounty.com\/?page_id=194\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently Asked Questions - Pack and Ship Plus\" \/>\n<meta property=\"og:description\" content=\"Not a pro shipper or have a couple questions? Here are some common questions we are happy to answer for you. 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